If you are purchasing in Kentucky or Indiana, we offer in-home delivery options or pick up direct from our warehouse. If the item is out-of-stock you will be contacted locally as soon as your product has arrived at our warehouse. If you are outside of those areas, there may be times when the product you have ordered is also out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping due to extended stock deficiencies.